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Research

We not only understand the regulations, we are continually identifying ways to improve our testing.

record

All survey data is captured using a tablet and data is uploaded to our 24/7/365 web portal.

review

We perform multiple checks of our results to ensure accuracy and we perform a thorough analysis of survey results.

remediate

Onsite, Alerts, and Vendor Management.

REPORT

On-demand and custom reporting

Remediation

 

We do more than simply collect data and share results.  Our goal is to ensure that our clients not only have a well-defined compliance program to identify issues but also that we remediate these issues as fast as possible to eliminate potential accessibility issues for customers.

 

Real-Time - Where possible we try and remediate as many issues as we can while we are onsite performing our ATM compliance surveys.  

 

Priority Alerts - For high priority issues that cannot be addressed at the time of the survey, we offer daily alert options to ensure that they can be remediated as soon as possible.  Alerts are custom designed to address items needing immediate action that cannot be remediated at the time of the survey.

 

Ongoing - We offer complete distribution and tracking of daily alert notifications with your internal and external partners, to help alleviate some of the workload required to address issues identified as part of the survey process.  

 

Onsite Services

While on-site, ABS provides a wide array of additional value-added services, alleviating the need for separate service calls.

  • ATM Cleaning & Trash Removal

  • Marketing & Customer Notice Updates

  • Audio Braille Replacement

  • Network Panel Replacement

  • Debit Card Insert Guide Removal/Installation

  • Lighting Maintenance

  • Skimmer Prevention Software Testing

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